"Time Listened Last 4 Weeks" is stuck at 0 minutes [Ticket In]

[Gadnoz_Seek (Running low on working days until retirement...)]

restarting this topic, because it still happens to me on build 1272. Have to restart the core to get the stats back for several hours. (Core running on Mac Monterey 12.6.6)
Not a showstopper, but slightly annoying…

[Rob_Higginson]

My play history disappeared today, strangely I used it about 30 minutes prior to it going, any ideas would be appreciated

[Suedkiez (Just a fellow user like you)]

It’s currently a bug, they are working on it

"Time Listened Last 4 Weeks" is stuck at 0 minutes [Ticket In]

I have been using Roon for a few weeks now and, so far, I am really enjoying it. One issue I’ve noticed is that under “Recent Listening” it shows 0m and all my last four weeks of history are all at 0 minutes. It shows 0 minutes on my iPad, the Windows app, and on the Android app. Recent Listening was populated but at some point in the last few days all history (Last 4 weeks) reset to 0 and is not incrementing. My listening history seems to be fine and shows all the tracks I’ve listened to ba…

[GalaxyGlider]

Bug still present in current release (build 1277).

[UliR (Uli)]

Confirmed from my side, bug still present.
Roon Nucleus Rev b build 1277.
Fixed for a while after a core reboot, but returns after a few hours.

[Slawomir_Kubicz (Sławomir Kubicz)]

Sometimes it happens to me, but only after waking up my computer from the sleep mode. Reboot helps. I noticed that more often on last few updates. I don’t recall exact moment.

[Sky-Watsher]

Confirming Bug still happening even after the last 2 updates.
Rebooting core fixes it for a little while but eventually listening history disappears again.

[Gadnoz_Seek (Running low on working days until retirement...)]

I second that!

[cpachris (Chris Blevins)]

Found this thread after posting about it separately. Issue definitely still exists.

[Rob_Rodier]

Really seems like this is one that should have been patched quickly. Surprised we are still dealing with this

[Jerald_Quist]

I am on Version 2.0 (build 1277) production NUC running ROCK

An annoying bug for sure, a quick restart brings it back. Like others, I am waiting for a fix.

[sasij]

This is still happening… Not particularly happy with how many bugs seem to be making their way back into the software.

[CrystalGipsy (Resisting the flow!)]

Yep it’s doing it again for me.

[Tim_Rhodes]

Et moi

[Suedkiez (Just a fellow user like you)]

This will continue to happen until the next Roon update which hopefully should contain the fix (seems to be working on earlyaccess testing as far as I can tell). As far as I understand, this is an issue in the app and not in the cloud, so it will need an app update

[noris]

Hi All,

As others have noted in this thread, we have a fix for this issue undergoing testing in our Early Access branch. The fix will be included in one of our upcoming Production releases, assuming no issues are found with the fix in testing. Thanks!

[Gadnoz_Seek (Running low on working days until retirement...)]

great work team!

[GalaxyGlider]

Thanks for the update. Looking forward to the fix.