Phil_Smith
(Phil Smith)
August 11, 2021, 4:56pm
#1
I’m having the same problem also today, Roon is just hanging on start up.
Been on build 814 since it’s release so not changes.
This is on a Win10 PC, which is both the Core & Client, which is connected to WiFi.
Normal WiFi SetUp, single router - ALL other devices can connect to WiFi.
No local Music files, only use TIDAL streaming.
PC has been rebooted - this hasn’t resolved the issue.
@dylan - I’ve a dropbox link to my logs, how is best to share link ?
dylan
(Dylan Caudill)
August 11, 2021, 5:52pm
#2
Hi @Phil_Smith
Can you send me a Private Message with a link to the logs? I’ll take a look. Thanks!
dylan
(Dylan Caudill)
split this topic
August 11, 2021, 7:55pm
#3
A post was split to a new topic: Roon hanging at launch
dylan
(Dylan Caudill)
August 11, 2021, 7:56pm
#5
Hi @Phil_Smith
I just took a look at the logs you shared — Yes, please try that process nd remove the tidal_account file. Thanks!
Phil_Smith
(Phil Smith)
August 11, 2021, 7:59pm
#6
@dylan
Removing the file, allows Roon to start now !
However, no Music is available e.g
and click on Artist e.g REM, and get ‘Performer not Found’
This is ALL tracks & Artists, as I only use TIDAL for source.
dylan
(Dylan Caudill)
August 11, 2021, 8:06pm
#7
Thanks for the update! If you go to Settings > Services and sign our of TIDAL and then back in is there any change?
Phil_Smith
(Phil Smith)
August 11, 2021, 8:09pm
#8
@Dylan - That works. Thanks for your help !!!
1 Like
dylan
(Dylan Caudill)
split this topic
August 12, 2021, 1:58pm
#9
system
(system)
closed
August 14, 2021, 1:58am
#10
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