"Track is not currently available on TIDAL"

Support
1

Getting the same issue here. Unstable TIDAL - same thing. Works periodically and after a while starts with ‘This track is currently available on Tidal’ until it exhausts itself and says ‘Too Many Failures’. I am in the UK.

3

Thanks for sharing your report with us, @Jonny_Birrell.

To better assist you I’ve moved your report to it’s own thread. Please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

  • Can you confirm that you’re able to play TIDAL from the app or web player from the same Core machine?
  • Can you please try logging out of TIDAL in Roon, rebooting, and then logging back in?

Thanks,
Dylan

1 Like
4

Thanks Dylan. I’ve logged out, rebooted and re-logged in and so far so good.

I’ll let you know if it breaks down again.

Best

Jon

1 Like
5

I get that a few times. My usual answer is “when it comes to ‘computers’ nothing ever works perfectly all the time”. Sometimes when I start Roon on my iMac it doesn’t find the core. I reboot the computer and it works. Computers freeze from time to time (even Macs!) and we don’t think twice about rebooting etc. I just think that we are spoilt with Roon (and TIDAL) and our expectations are higher than they should be.

6

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.