Tracks skipping after a few seconds when playing from Qobuz

[Peter_Galvin1 (Peter Galvin)]

Having the same problem. Was playing Shannon McNally The Waylon Sessions, a few tracks played (from Qobuz) and the rest skipped.
Ethernet, iMac roon core running 11.4, roon 1.8 (795) to Optical Rendu.

But then I always have playback problems…

[jamie]

Hello @Peter_Galvin1

We’re sorry to hear that you’re experiencing skipped tracks after a few seconds of playback when you’re in Qobuz.

So we can better assist you, please provide a detailed description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating. This information is critical to tracking down the root of your problem.

A few additional questions that will help provide more detail:

• Does this playback issue occur on all of your endpoints or only certain endpoints?

• When you play to system output does this still happen?

• If you go into Setting>Services>Qobuz>Streaming Quality and lower it to the lowest setting do these skips still occur?

We appreciate your patience and assistance with getting this sorted Peter, we definitely want to get this worked out so we can get you can focus on enjoying your music!