Core Machine (Operating system/System info/Roon build number)
ROCK Firmware 1.0 Build 227; Roon Sotware Version 1.7 Build 610
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wired Ethernet HP Switch
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
N/A
*Description Of Issue
After updating Roon software I cannot login to my Core. I have two Cores authorized on my account one at my home, one at my office. After doing a software update at the office I was asked to choose my Core. The default selection is my ROCK. After choosing it, I am asked to login to my account. After logging into my account, I receive a screen telling me that I only have two Cores authorized and that I have to deauthorize one before I can proceed. One of the listed authorized Cores is the one I am trying to connect to. The system apparently thinks that I am trying to authorize a third Core, but I am trying to connect to the Core in the list which is already authorized. Please advise.