Unable to Connect to Roon Core (ref#6BUJLM)

[jwmiller48329]

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· Cannot connect to Roon

Tell us about your home network

· PC using windows 10

[benjamin]

Hi @jwmiller48329,

Thanks for writing in! I can confirm the issues you’re experiencing are due to temporary Cloudflare maintenance:

Service Alert: Account Login and Connectivity Issues

We are currently tracking reports from users who are unable to log in to Roon, see “Unexpected Error” messages when trying to access their accounts, or encounter “Metadata Improver Paused” errors. What is happening? There is a DNS resolution issue between our servers and our network provider, Cloudflare. This is likely due to scheduled maintenance or a temporary routing update on the Cloudflare network. Cloudflare Status: https://www.cloudflarestatus.com/ We are monitoring the situation clos…

You should be back in business soon! Thanks for your ongoing patience

[noris]

Hello @jwmiller48329 ,

Are you still having issues connecting to the Roon Server at the present time? We have been working to resolve the issue, let us know if it is now operation on your end too, thanks!

[connor]

This thread is now closing due to inactivity. You can reactivate the conversation by submitting a new tech support request here and our team will pick up the case. Thank you!