Core Machine (Operating system/System info/Roon build number)
Roon v1.7 build 511 stable 64 bit")
Sony Laptop (Windows 8.1 64 bit)
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Audioquest Dragonfly Red USB DAC.
Description Of Issue
I recently loaded Roon on my Sony music server currently running iTunes (ver 18.104.22.168).
My music files are stored on the laptop’s internal hard drive in Apple Lossless .m4a files. Running iTunes everything works fine. I want to try Roon software for a possible upgrade.
With the Roon software and the Dragonfly selected as the output device tracks will not play. The message “Nothing Playing” is display in the bottom field of the sofware. When the first track in an album is selected, all of the tracks in the album quickly load into the queue, but than the queue empties and nothing plays.
If I switch to the Sony internal RealTeK High Definition Audio output device music tracks will play and I can hear the audio through the internal Laptop speakers.
The Sony Laptop is on a wireless network but this is not the issue. Even with the wireless off, music files should play on the laptop (but do not) as a stand alone device.
Any suggestions would be appreciated as I would like to evaluate the Roon software for my music server. If necessary I can send some screen shots.