Unable to Sign In Account on iPad (ref#30K60H)

[climber]

What’s happening?

· I'm having trouble logging in

Where are you having trouble logging in?

· I can't log into the Roon app

Describe the issue

I can not sign in my account at ipad.

Describe your network setup

QNAP:TS-464C

[Mikael_Ollars]

Similar to this?

Issue with Authorizing New Roon Core - "InvalidRecaptcha" (ref#FJQDUR)

What’s happening? · Something else How can we help? · None of the above Other options · Other Describe the issue I wanted to authorize a new Roon Core, but it does not accept my credentials, so cannot authorize it? It say's "Invalid Captcha" Describe your network setup Irrelevant [image] Addendum: This auth was tried on an iPad Pro 12.9" M2 which seem to block redirects and other activites necessary to complete MFA, based on device tokens…

[benjamin]

Hey climber,

Thanks for taking the time to write in! Unfortunately, based on your status, and if no upstream services are reliable, you may need to try a different proxy service or VPN. Roon however isn’t equipped to provide guidance on how to bypass state firewall restrictions, but users have gathered useful anecdotes in threads like this: Is Roon banned in China?

I hope this may help as it falls outside the scope of support.