Upcoming change to Roon subscription prices (January 1st, 2023)

Im 7 weeks into yearly sub, I understand that their is no partial refund policy but is there any movement in this if I choose to upgrade to a lifetime subscription?

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CAN I SWITCH FROM ONE BILLING OPTION TO ANOTHER?

You can choose to switch to another billing option at any time, just visit your account page.

If you’re switching between monthly and yearly billing, you will be charged $12.99 (monthly) or $119.88 (yearly) at the end of your current billing period.

If you switch to the lifetime billing option during your free trial, you will be billed $699.99 when your trial ends. If you switch during the first 30 days after a charge for a yearly subscription, you will only pay the difference, $580.11. At any other time, or if you’re switching from a monthly subscription, you will pay the full $699.99. No full or partial refunds will be granted for prior payments.

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About lifetime subscription, I’m not so worry about Roon hanging around for quite some time as I am for the streaming services that are connected to Roon. Personally I wouldn’t have so much fun with just my ripped cd-collection if TIDAL and qobuz should disappear… It’s the seamless solution for it all that make Roon so great

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This needs looking at!

Roon are penalising customers for wanting to upgrade their accounts to a lifetime sub by not offering another level of partial refund.

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Wait until your year runs out then. However, the lifetime payment will be the same, so there is no financial incentive to wait.

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while we arent scared of the 2 we have going away, we are actively working on integrating others – look forward to seeing them next year.

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And pay the increased lifetime sub?

Your choice.

Well done Roon, really appreciate having the option of a lifetime sub at the current rate and the date it will increase.

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I hope that was meant as a joke.

(I’m 72. I never use that as a reason for anything).

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:thinking:

I have never been so skeptical in my life

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@xxx @mark_rubin
May I enquire what you both did as a profession (or are you still working)?

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It’s hard for you to believe? You should see it from my side. :laughing:

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I guess someone is telling a little white lie…

72…. That’s relatively young nowadays! :+1:

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Some kind of payment plan wouldn’t go a miss!

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I wrote code for a long time, then a manager of a team of coders.

Why?

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Well that’s not the best timing. Linn users with QNAP NAS drives can no longer access their streamers since the last update almost a week ago, and you announce a price increase. Maybe a fix would have been in order before hitting us with this.

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Just being noisy I guess.

My daughter went to a coding session at school today. She loved it. I’ll get her making apps in no time to get her pay her way through life (and my early retirement).

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Just wondering - my yearly subscription renewed in late September - is there a pro-rated rate if I move to a lifetime?

I am not overly concerned about the price increase, but admittedly if this 25% increase is then compounded in a year or two, I will probably be kicking myself for not getting a lifetime.

Another note: Maybe I am remembering incorrectly, but I could have sworn you all brought up during the last round of price increases that its actually better for your business if people such as myself stay on yearly or monthly plans, as the consistent cashflow keeps the business running… if this is true and I am not remembering incorrectly, why the 25% increase for yearly subscribers, yet only only 15.5% for lifetime subscriptions and 13.3% for monthly. Am I being penalized for being a yearly subscriber?

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