Update issue following Roon upgrade (ref#9N3PF9)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

I have an update issue after upgrading roon

Describe your network setup

can't connect to roon anymore

2

Hi Marc,

It is always nice if you could give somewhat more details like:

  • on what type of hardware is your Roon Server running? NAS, NUC, PC, MAC, …?
  • on what OS is it running? Windows, Linux, Docker, iOS?
  • have you done the upgrade to 2.65 and did it stop working afterwards, or are you still in 2.64?
    Kind regards, Frank.
3

Hi

I am sorry to disturb but cannot find roon server after an update.

I am running on PC both windows 10 and 11 version.

Don’t know where to check latest version but everything broke when I launched the update.

Cordialement / Best Regards

Marc/.

4

Hi Marc,
Thank you for the response.
But on what device is Roon Server running? Is it on a Windows 10 or on a Windows 11. Or is it on your NAS? It is not really clear to me.
The new Roon Server 2.65 needs additional requirements which can be read in the following article: Roon 2.65 and ARC 1.77 are Live!
Have you first tested if your server was still compliant to run Roon Server 2.65?
Kind regards, Frank.

5

Hi, Roon server is running on ANTIPODES DS. I just checked I am running 2.65 (build 1653) production

6

Does this means that all is working now?
According to me ANTIPODES DS is running its own OS (Operating System). In that case, you have to check the version of glibc (must be 2.27 or later) and OpenSSL (must be 1.1.1 or later), otherwise Roon Server 2.65 will not run.
Since the OS of ANTIPODES DS is a ”proprietary Linux-based operating system”, I presume you will have to contact the vendor to see if it is compatible with the latest Roon Server 2.65.

7

Hi, still not seeing Roon server unfortunately.

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8

And what happens if you click on “Select a different Roon Server”?

9

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still trying to find the roon server after selected a different one

10

And have you tried rebooting the Antipodes DS?

Hang on - on the Roon Partner page, it says the DS is a Bridge - not a Roon Server…

Are you sure you have been running a Roon Server on it?

11

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I confirm I reboot the roon server since 2016

12

I think that you are going to have to contact Antipodes support about this. The Antipodes DS dates from 2011, and it may not have the up to date Linux libraries required by this Roon upgrade.

See the Linux section in the Update announcement published at the beginning of the month:

[UPDATED] Important: Roon Minimum System Requirements Are Changing on April 27, 2026 - Roon Software Discussion - Roon Labs Community

13

Hi @Marc_PUTEAUX,

Our diagnostics servers indicate that you might have a Roon Server machine hosted on a PC, as well. Are you able to connect to this server instance?

15

Hi my roon server is on the Antipodes linux and not on a PC. I still cannot access to the Roon server this morning.

I will try to contact Antipodes support as well to check OpenSSL and glibc

16

can I reinstall a 2.64 version as it seems the only way now for me to continue to use Roon server?

17

There are more issues with Antipodes

18

Hey @Marc_PUTEAUX,

Thanks for the extra detail, and for checking in with Antipodes as well. Since your Roon Server is on the Antipodes Linux machine, that’s the right place to look for the required firmware update.

As for your question, reinstalling 2.64 is not currently possible at this time, you have my apologies here.

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The next steps here from Antipodes will depend on the generation of Antipodes server you own, and their team will be able to assist you from here. We’re going to allow this thread to auto-close at this time, but please reach out here if we can provide further assistande and we’ll reopen the conversation.