Updating the software on starting up a new Nucleus +

[Geoff_Coupe]

While we’re waiting for Support to show up, it would be helpful in their diagnosis to give some more details of your setup, including your network hardware and configuration. See this post for details on what is helpful for Support:

I'm having a problem with Roon -- how do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…