User requests Catalina-compatible Roon Remote after Roon 2.64 update (ref#V57Y85)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon won’t start up at all

Tell us what's going on

· Need a Catalina-compatible Roon Remote build.

My Mac is on macOS Catalina 10.15.
After updating to Roon 2.64, the app no longer launches because newer macOS is required.

I use a Nucleus Core running Roon 2.64.
The old app and support files were completely removed by uninstall software.

Please provide a direct download link for the latest Roon Remote 2.x build that still supports Catalina.

Tell us about your home network

· Home network is working normally.

Roon Nucleus is online and accessible from iPhone Remote on the same network.

Issue is only with Roon Remote on macOS Catalina 10.15 after update to 2.64 — app no longer launches because newer macOS is required.

2

You could update your outdated Mac :slight_smile:

3

Hello @vermer1 ,

Updating to the latest macOS version is the best way forward to ensure you recieve updates moving forward, but if you don’t want to do this, please see the last paragraph of our Release Notes for the legacy installer:

This version will not receive future updates or security fixes, and may become incompatible with current Roon Remote or ARC versions over time. You can find the installer here

4

Thanks. I’ll upgrade to a newer OS version eventually, but for now I’ve downloaded the old installer.

5

To clarify, third-party patching tools will allow you to update the OS without investing in new hardware long-term:

We’re glad to installer has restored the system for now. We’ll let this thread auto-close but please reach out here if we can assist further.