Roon core running on Nucleus or MacBook Pro (Retina, 15-inch, Late 2013)
Remotes on ipad pro and iPhone 8.
Nucleus connected via ethernet to Virgin Hub
Issue: Apps updated to 1.7 but now I get an error 'Remote Core (Nucleus) - 1.6 (Build 416) Stable ‘There was an error checking for an update’
I have attempted to reboot and reinstall the software on the Nucleus - no joy. I get the following on the Roon app on my MacBook when I go into About Roon:
I have enabled diagnostics on your account so our technical staff can get some more insight into what’s going on here. Can you try giving your Nucleus a reboot once more? Once you do so the diagnostics report should reach our servers.
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
Hi from Germany. Similar issue here with 1.7 on my MacBook Air. The core on my Audiodata music server has been updated to 1.7
However there is a problem with my MacBook Air (latest software) The note on Roon says in German “Fehler bei Update Anfrage” = “error requesting update”. Is this a traffic issue, is there a traffic jam with people trying to update? Or should I just delete 1.6 and then load the new 1.7 from the website?Please advise …
kind regards
Uli
I am experiencing the same problem. App on android on 1.7 and won’t connect to Roon Rock. Can’t get Rock to update from 1.6, reinstall, restart several times. Having to use windows Roon app, i guess it’s still on 1.6.
Ok. Now have the latest version. Seems like whatever you Roon guys have been doing it’s solved the problem for me. Thanks for the prompt attention - much appreciated! Hopefully others will see the same outcome.