Virgin Media HUB 2.0 [notes for Ireland users]

There is a difference in the Ireland and UK Virgin Media Hubs in that the Ireland one is IPv6 and uses DS-Lite which won’t work for port forwarding.

There is no way in the modem set-up to change this so one must phone Virgin support and ask them to change the configuration of the HUB to IPv4. I was quite surprised that the support person I got said “no problem, I’ll send an email now and the router should reboot in the next 30 minutes and IPv4 will be configured”. It took about 10 minutes.

UPnP was enabled by default so Roon automatically configured the port forwarding.



Hi @Sloop_John_B,

Thank you for the report! This will no doubt be very helpful for our users in Ireland with that common setup.

If you don’t mind, I’m going to lightly edit the title of this post and move it over to the #arc-testing:port-forwarding-solved section as a wiki.

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