My Roon server is a Fanless Roon Rock NUC i7 8650U with 8GB RAM DDR4 and 128 storage + 2TB 2.5"SSD. Neither wifi or bluetooth are fitted. All Roon updates have been loaded without an issue.
Networking Gear & Setup Details
WiFi is provided by SKY through a Model SR203 router. The router is wirelessly connected to a SKY Box which is connected by ethernet cable to an SoTM SNH-10G Switch. The switch is connected by ethernet cable to the Roon Rock Server and an SoTM SMS-200 Ultra Neo player with an SMS power supply. The player is connected via an optical cable to the DAC, a Marantz SA-10.
Connected Audio Devices
See above. The SoTM player feeds a Marantz SA-10 via an optical cable. The DAC feeds a signal to a Kw750 Musical Fidelity Amp and Quad electrostatic speakers
I have three additional Roon endpoints, a Naim Unity Atom, a Naim MuSo and an iMac which I use store CDs. For remotes I use a 7th generation iPad and a OnePlus 8 Pro.
Number of Tracks in Library
I mainly stream from Qobuz and perhaps 100 CDs stored on the server
Description of Issue
Simply put the problem is that the server disappeared a couple of weeks ago. On all remotes I get the same message - ‘Waiting for remote core’. On the iMac I get the same message but also I cannot find the drive that contains the music on Finder.
The setup has worked fine for about two years with the introduction over that period of a new switch and some better cable. Expecting little, I have been very pleased by the quality of the sound it used to produce.
What I have done so far:
Unplugging and replugging just about everything in different orders
Sending the server back to the manufacturer for checking, and to reload the Roon software
Changed the ethernet cables that connect the switch and the server and the switch and the SKY box.
The SKY minibox connected wirelessly to the router continues to work without fault.
I would greatly appreciate some help. As you can tell, I don’t have a great deal of expertise in this area!!
Hook it up, via HDMI, to a TV and what’s on the screen? Try to keep it plugged in the same way it is wherever it normally lives (ethernet cable on same port, etc.).
So the PC is getting a network address with the above IP. What are the IP numbers of your other devices. I suspect that they are on different subnets which is why you cannot see the NUC.
Do you happen to know the network address of one of your Roon Remote devices? It should be in the range 192.168.0.x where x is 2 to 254. I suspect your SR203 router is sitting at 192.168.0.1
OK - that’s a list of the hardware’s MAC addresses - what we really need to see is a list of the IP addresses that have been assigned to the devices by your router. Is there a web page in your router for that?
I don’t actually see your ROCK/NUC’s MAC address in that list - which leads me to think that you may have two IP networks.
You said earlier that your Roon serial number was: 54B20391157E. This is actually derived from the hardware MAC address of your NUC, which will be: 54-b2-03-91-15-7e
Last thought (before I go to bed)… Could you plug your NUC directly into one of the yellow ethernet ports of the SR203 router as a test to see if it appears on the network then?
