For some reason, the Michael Jackson artist page only shows me some of his Main Albums that I have. Off The Wall and Thriller exist in my library and their artist is Michael Jackson, but they are not here. When I click the artist link, it brings me to the same artist page. So Roon knows it’s the same artist, but doesn’t show these albums.
Also, why the “With Michael Jackson” section if it’s the same guy?
I’m not sure when it happened, but this artist page used to be OK.
Doesn’t matter which one I click, I now get to the artist with the 1 album.
Trying to merge the 2 artists doesn’t do anything (doesn’t matter which primary I choose).
I restarted RoonServer and now it’s all changed but still bad… on the Artists page I now see 2 MJ’s, one with 12 albums and one with 16 albums. On MJ’s page I now see all albums (I think) but some of them are under the “With Michael Jackson” section.
I’ll spare you the screenshots…
i tried rescanning the albums, and it seemed to be solved. then it happend again (the problem was that i had MJ in the artists browser, but the link did not work, then at a certain point i had like you 2 MJ artists… even though i only have 1 album).
now, i have rescanned my only MJ album and everything seems OK
@Niccolo_Terzi it worked!
Oddly, when I came back to try and fix the problem, everything seemed to fix itself except 2 albums that now belonged to the other MJ and the rest to the main MJ. I re-scanned both of those albums and they joined the main MJ. I now have only 1 MJ artist!
if i rescan my only MJ album, everything turns OK, but after some time the problem reappears.
something very similar happened to me with another artist (Anouk), that seems to be split in 2 identical artists (and the albums get split between the 2). if then i rescan the albums, everything turns OK, but after some time the problem reappears.
it seems the same problem found by @Chikolad in his first post
Thank you for your reports. The team had a meeting to discuss what you’re seeing and I wanted to follow up with you both on next steps.
Could both of you please detail and edits you’ve made to either Michael Jackson or any of his albums?
Additionally, @Chikolad, would you be able to zip up a backup and send it to me in a PM via a shared dropbox link? We want to take a closer look at this on our end since we have not been able to reproduce this issue.
Thanks @dylan,
As far as I can remember I didn’t make any edits to MJ the artist, and I did some edits to some of his albums, but can’t remember everything. For sure I named different versions of albums, banned one version of Thriller and changed images on some of the albums.
I backed up my library and zipped it, it’s being uploaded to Google Drive and I will send you a link once it’s done.
I have the same phenomenon.
Besides Michael Jackson, it happens, for example, in Mya, Kenny Gamble.
I want to upload screenshot videos, can not you do it here?
I wanted to touch base with some good news, which is that our technical team has been able to reproduce this behavior and we’ve opened up a bug report with our developers.
While I can’t say for certain when this bug will be fixed, getting things reproduced in-house is a critical first step, and I will keep this thread up to date as the team passes along feedback and work begins to get this resolved.