When I start the section I cannot access the Synology DS916 +

Hello everyone, when I start the section I cannot access the Synology DS916 + nas because when I enter the username and password it tells me that I am not connected to the network

Hola a todos, al iniciar seccion no puedo acceder al nas Synology DS916+ pues cuando meto usuario y contraseña me dice que no estoy conectado a la red

I’ve moved you over to #support and our team will be happy to help, @Alejandro_Garcia2! You have our apologies for the trouble.

Starting out, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Do you know what DNS your network is using?