When will Roon be updating Live Radio to accommodate the latest UK BBC protocols so that the BBC radio stations can be received?

Roon Software Discussion Live Radio
1

When will Roon be updating Live Radio to accommodate the latest UK BBC internet radio protocols, so the BBC radio channels can be received and heard?

2

I’m based in the Netherlands and I’m listening to BBC Radio 3 at the moment…

Can you say something more about the problem you are encountering?

3

Streams are fine in the UK too - including the higher rate (320k) ones.

4

Not one single BBC radio station works on either of the 320 or 96 streams. All other non BBC stations I have tried do work. What happens is that a message eventually appears saying “Playback interrupted because a track failed to load”.
I am Mac based and all software Roon/Apple is the latest. Also, the URL on the BBC Radio 3 page is wrong and gets redirected to BBC Sounds.
All in all it seems to me that some sort of update may be needed somewhere?

5

Or, just possibly, that it is something in your particular setup that is amiss and needs correcting?

Perhaps you could open a Support request in the Support category and give full details of your Roon and network setup with your issue?

6

Are you using the Roon database for the BBC stations or using your own URLs?

7

Like @Geoff_Coupe i have no issues with BBC Radios services.

I’ve even added my own URLs and they also work.

1 Like
8

Roon database

9

Installed the eight codecs on your core?
If it’s a nas and the bbc are aacstreams you need to install them

10

Ok. Let’s check.
@Daniel_Moore , you stated other stations are OK, but to confirm try playing CJSW which is aac only.

11

Getting back to this, I had thought you were referring to the stream link(s). Are you referring to the BBC website address on the station page? Do you have a better URL?

12

CJSW works fine.

Yes it is the BBC website address - try: Radio 3 - Listen Live - BBC Sounds

13

Are you based in the UK? No issues with any BBC stations via Roon for me in London area.

14

Which is a straightforward redirection from
https://www.bbc.co.uk/radio3
and so is exactly where Roon’s URL sends you unless you have the app installed. (That browser site actually causes me problems as I don’t have cookies enabled for that site)

15

Clutching at straws here, but I wonder if your DNS cache on the Synology is ok?

16

This was resolved here

Closing this thread