Whiteout issue - 32-bit didn't help

[outfaced (Vladimir Rusev)]

Didn’t have the problem till now … the last build brought it in my case.
Yes, HD 4000 … and yes, i tried the intel drivers, and i tried the 32 bit version - problem still there

Sorry, but that’s not acceptable for a payed software. Nobody wouldnt accept if the car maker dont put a windshield wiper and say its not there problem, that its sometimes rainy.
Nobody can use a software blind and without UI, even is the best one in the galaxy.

[noris]

Hi @outfaced,

@outfaced

i tried the 32 bit version - problem still there

That’s strange, usually we see that the 32-bit version helps with this issue. Any change in behavior if you try running the intel update tool?
https://www.intel.com/content/www/us/en/support/detect.html

[outfaced (Vladimir Rusev)]

all fine … intel says

but white screen still there

[noris]

Hi @outfaced,

I’ve gathered your previous posts into a #support thread.
Can you please provide the following?

1. A screenshot of the issue
2. Press the bottom left “Windows button” and search for “System Information”
3. Provide a screenshot of your System Information -> System Summary information
4. Provide a screenshot of your System Information -> Components -> Display information
5. Logs from your affected device immediately after the issue occurs. Logs can be accessed by using these instructions and sent through Dropbox / Google Drive / Send.firefox.com or alternate means.

[outfaced (Vladimir Rusev)]

DOX.bg - Файл организатор

latest driver, 32 and 64 bit … same problem
also annoying - after restart takes it a minute or so to find the streamer

[noris]

Hi @outfaced,

I wanted to reach out and let you know that we released Roon 1.7 Build 610, which includes some improvements that we believe should help here. Please give the update a try and let us know if it helps!

You can read the full release notes here:

Roon 1.7 (Build 610) is Live!

[image] Hi everyone! The latest update of Roon is now going live with performance improvements, bug fixes, and our new Sleep Timer feature! Many Roon users listen to music in bed or while winding down for the day in their favorite listening place. Whether it’s a soothing playlist or internet radio station, it’s a great way to end the day. With our latest update, you can do just that. Simply start your music, set when you want it to end, and fall asleep to your tunes as the music gently fade…

Thanks,
Roon Support

[dhusky]

@noris

Please give the update a try and let us know if it helps!

Not to distract from the OP but fwiw this problem with HD4000 graphics had returned for me a little while back and is fixed with this release - thanks

[outfaced (Vladimir Rusev)]

Yes, can confirm it too … the new release fixed the issue. 10x a lot

[Rafa_del_Olmo]

resolved, thank you very much for everything.