Zen Mini Windows 10 PC as Roon Core is very slow

Core Machine (Operating system/System info/Roon build number)
PC/Windows 10 as Core trying to switch to Innuous Zen Mini as Core
All updates are current.

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Home network using ethernet connection with Netgear switches and a domestic Sky Q broadband hub.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Innuous Zen Mini out to Class A amp plus a Bluusound Node 2i also out to another class A amp.

Description Of Issue
Trying to set up Zen Mini as a core as my Windows 10 PC is very slow. Stable and reliable, but too slow and I often want to turn it off because of its location in a spare bedroom.

I have already posted about this problem on this forum. However, there are no willing responders (totally understand).

I am just wondering how to get support from Roon.

It’s not a cheap service and also very difficult to setup. I was just wondering if anyone knows how to contact Roon directly for some support?

Many thanks

5 posts were merged into an existing topic: Cannot get Roon to work as a Roon core with Innuos