I’m not sure how to log in a support issue so here goes. I have recently purchase a new MacBook Pro and have traded in my old MacBook Pro which where the original Core resided. I have installed a new Roon Core on my new MacBook Pro and deauthorized the original core. Thus far I am not able to add music from my NAS. Here is my set up
MacBook Pro 2016 2.7 i7 16GB
OS Sirerra 10.12.1
NAS Qnap T-269 music is stored there Flac file from sooloos
Meridian MS600 endpoint
It was working on my previous set up now cannot add music from my Qnap to my current install of Roon
Note I did make a backup of the Roon folder prior to trading in my machine.
Please walk me through what I need to do to get this up and running.
Hi @Blickman ---- Thank you again for the report and my apologies for the troubles. Can you please verify for me that you can access the NAS via finder’s Connect To Server feature (under the Go menu) using: smb://10.0.1.28/sooloos to connect.
Furthermore, here is some information about why you may be receiving the error message: path is already in use.
Hi @Blickman ----- Thank you for confirming that information for me. Due to the fact that the IP address is connecting in finder along with the same username + password but not functioning in Roon, I feel the next step should be to gather logs so our developers can have a look at what may be causing this problem to occur.
I will be contacting you shortly via PM with instructions on how to grab logs and upload them to our servers for review.