Hi @spiderjoe ---- Thank you for the update and sharing your observations after giving the proposed test a go. The insight is appreciated!
Moving forward, I have went ahead and enabled diagnostics on your account so our team can try to get a sense as to what could be causing the issue with the iFi Nano. What this action will do is automatically generate/upload a diagnostics report containing a fresh set of logs the next time the application is launched on your core machine. Once I have seen the report come in I will follow up to confirm that it has been received.
In the meantime, I remember that some of our users ran into issues with their Avast firewall settings after receiving an update from Avast (example #1, example #2, example #3). What was interesting is that in all of these cases things had functioned without issue with Avast active and then after the update the “problems” started to occur.
-Eric