I'm having trouble connecting to Roon
Sometimes I can connect, sometimes I can't
I'm using RoonServer. Every time I want to connect I see a popup "Are you online ? ". After simply restarting the Root-Server-Service the system works for a couple of hours. Then I need to restart the RoonServer-Service again.
Can you post a screenshot when this occurs?
Ah ha
What are you running Roon Server on?
Is this happening after a period of time not using Roon?
Roon Server is running on a Intel NUC I7 hosting a Debian Linux Bookworm.
It happens 2-5 times a day even when using Roon….
The the Playback stops (with the message too many errors occurred).
Then I restart Room-Server and it work for a while… This behavior occurred first a couple of weeks ago. The NUC and the Debian was not changed.
I hope that helps
Are there any logs I can provide ?
I’m just a Roon user. @supoort may ask for logs.
In terminal type (copy/paste)
sudo systemctl status sleep.target suspend.target hibernate.target hybrid-sleep.target
Take a screenshot and post back on here. Just curious if seep/suspend/hibernate are active
I have my sleep/hibernation masked. Your results are what I previously had, but never experienced the issue you describe. This is purely to see if something is going to a sleep, when it shouldn’t.
Copy/paste this to mask hibernation etc
sudo systemctl mask sleep.target suspend.target hibernate.target hybrid-sleep.target
See how things go. If no change you can enable/unmask.
To re-enable hibernate and suspend use the following command:
sudo systemctl unmask sleep.target suspend.target hibernate.target hybrid-sleep.target
Are you running a desktop environment or server (headless)?
It‘s a headless system
If your issue occurs again, before issuing this
Post back the result from this
sudo systemctl status roonserver
Good Morning ,
It happened again …
btw: Your support is very much appreciated.
Besides the fact that for this amount of money I would expect to get help from the manufacturer instead of a community-member 
You’re running DietPi, cool.
What other services/programs are you running at the same time?
I to run DietPi but do not get the issue you are experiencing. I’ve not run into anyone else either with these troubles.
I also have on DietPi, PiHole, pivpn and a few others and it all runs well.
What’s odd, is this says Nucleus, mine shows DietPi.
I’m not sure this is a Roon issue, but something with you DietPi.
DietPi, to my knowledge, isn’t supported officially by Roon, but runs Roon Server as you would for Ubuntu or similar Linux Distro.
It says Nucleus because of its hostname
There are not other services running… it’s a dedicated NUC just for Roon
Fellow Roon user here.
Are you online?
Seems like packet loss going on here. I guess it is setup with a Static IP. If not enable it. If so, change the IP and also confirm the Gateway and DNS settings are correct. Is it hardwired or wireless?
–MD
Hi
hardwired with fixed IP
Hardwired with static. That is good.
Maybe try changing the patch cable and or even using a different Ethernet port on the switch or router. Also power cycle the switch and router.
–MD
