Fresh Roon/Server Install Tidal Login Issue

[Chris_Kimmelshue]

Core Machine (Operating system/System info/Roon build number)

Mac mini (2018) - MacOS 10.15.6, Roon Server 1.7 (Build 571)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Spectrum > coaxial > cable modem > ethernet > eero > ethernet > Mac mini

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Core > USB > OPPO UDP-205

Description Of Issue

Fresh installed Roon server and Roon - today 07/17/2020 - fails to log in to Tidal. Login opens a browser, I authenticate to Tidal successfully, then it redirects to Roon and nothing happens.

[noris]

Hi @Chris_Kimmelshue / @Siegfried_Chen,

Are you using the latest build of Roon (build 571) for both Core and Remotes? If not, I would update the app and check to see if it helps. If you have updated and issue is the same, please share your setup details:

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…

[Chris_Kimmelshue]

I am using the latest software builds downloaded today. Please refer to the attached screenshot.