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Participate in the Roon User Survey
Dear Roon Community,
As we look towards the next chapter in our story, we’ve been reflecting on our past. We began as a team of seven people in 2015 and are now part of a company of over 30,000. A lot has happened along the way, but we are committed to preserving Roon as you know it while looking to the future.
We’ve always made products for our community of music lovers and audiophiles. Your helpful feedback over the years has shaped the product into what it is today. In this recent acquisition, Harman saw the value in our software and in you - the Roon Community.
As we enter this new chapter, growing in resources and size, it’s more important than ever for us to stay true to our community-led roots. We’re turning our ears to the voices that got us this far. That’s why we need your feedback now more than ever.
We’re launching a user survey to learn from you about what makes Roon special to you, what we need to preserve, and what we need to fix. To build this survey, we’ve read your feedback here on Community, Reddit, and beyond and have spoken to many of you individually. We’ve thought long and hard about the most important questions and done our best to boil things down to the essentials. Now, it’s time to open the door for your input.
Why a survey? Sure, we could look at the data, but where’s the heart in that? We could run the numbers to see who’s still digging in their heels on ancient versions (
looking at you, our two stalwart users still running Roon 1.4), but these numbers don’t tell us the human element of your story. This isn’t about collecting data – it’s about finding the insights that numbers alone can’t convey.
Our main goals with the survey are to learn:
- How Roon fits into your daily life and where it can serve you better.
- What features and improvements are most important to you?
- Your perspective on the current state of things.
- Where should we go next?
While the survey takes only 5 minutes to complete, it will significantly impact the future of Roon. We’re committed to reading every response, and your feedback will be a major factor in where we take the product over the coming months.
To participate, please follow this link: Roon Customer Survey
We’re at a pivotal moment in Roon’s story, and your voice is more critical than ever. Let’s make sure that as Roon grows and evolves, it does so in the ways that matter most to you.
Thank you for being such an integral part of our community. Your support, enthusiasm, and dedication to the world of music and audio excellence inspire us every day.
We can’t wait to hear from you and continue building Roon’s future together.
Warm regards,
The Roon team
