I'm not receiving any 1.8 marketing emails

I wonder who actually receive emails from Roon, I certainly do not

Mine have been showing up in the Junk Mail folder.

Looks like you unsubscribed from our marketing list a while back, I just put you back on.

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@Kevin I believe I may have unsubscribed at some point as well. Can you please add me back on as well?

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@kevin I may have the same issue, can you please help? I can’t find a way to subscribe from My Account. Thank you.

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You’re already on the list, check your spam folder and be sure to mark contact@roonlabs.com as not spam!



Thank you for your prompt support

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Be sure to mark us as not spam in your email client! That way it doesn’t happen again. :slight_smile:

When was the last time somebody was asking for marketing emails?
I think the folks in marketing are doing something right.


I don’t see any way to do that in iOS (14.4). A Google search didn’t help. Apparently, since iOS 13 the option to mark an email as “Not Junk” is gone. I thought moving the email to my In Box might automatically mark it as not junk, but that didn’t make a difference.

Thanks, @Kevin. Turns out I just needed to wait a bit longer. The email came through shortly after I posted. Thanks again!

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Please subscribe me to marketing emails.


Shows you how to unjunk https://www.macworld.com/article/3544230/the-problem-with-apple-mail-junk-filtering.html

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Looks like you’re already added! Have a look in your spam folder.

Would it be possible to publish today’s email somewhere on this forum?
Thanks in advance


Thanks for the link.

It says, “… In the Junk mailbox, tap the arrow icon and swipe up to tap Mark as Not Junk…”, but the “Not Junk” option isn’t there.

I found many posts asking about this and pointing out the “Not Junk” option no longer being there, but no solutions mentioned.

That said, it’s not a big deal for me as it is rare I find anything in the Junk folder that shouldn’t be there.

Hi Kevin, if its not too much trouble I’d like to get added as well. Didn’t get todays email. Thanks!

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No sweat – done!

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You bet!


Thankd again!