Import stuck after importing of 8940 albums

Ok, we made progress :slight_smile:

Now it Stuck again. My MAC is running.

Many thanks.
Best regards

Hello @Fred_Schuchhardt,

Glad to hear that some progress has been made!

It seems that Roon is now failing to extract the files in the following folder:
/Volumes/My Multimedia (10TB)/My ITunes/Music/Compilations/TSR - Vinyl Single Raritäten/

Can you please try removing those files from your watched location and letting me know how the import goes after doing so? As before I please ask you to not delete these files, but just simply move them out of our watched location so that at the end of this process we can submit them to QA to see why it causes such problems in Roon.

Thanks,
Noris

I removed the folder also. Now, ROON is again importing files. I decided not start from the scratch and up to now it is running. Am I able to recognize those albums by myself reading the log because I don’t want to bother you always until the import has been done completely. The hint with the ripping software was perfect. It’s already up and running. I bought as well Perfecttunes and I checked the previous album “Rest in Peace” and in fact it contains 1 damaged file according to their analysis. Nevertheless, ITunes is playing this song without any problem.

I found also the reason why some Album artwork is not shown. In all the cases so far detected the resolution was to high (above 2 Tsd. pixel).
Best regards
Fred

Ok, now it stuck again, but we made big step forward. May I ask out to have again a look.
Best regards
Fred

Hello @Fred_Schuchhardt,

Glad that you were able to resolve the artwork issue and get import working again. It seems that the last files that Roon is failing to extract now are from this folder:
[storage/directory] extracting /Volumes/My Multimedia (10TB)/My ITunes/Music/Jacques Offenbach/Hoffmanns Erzaehlungen/

The way that I am identifying these files is by opening the most recent RoonServer logs (most recent is RoonServer.log then RoonServer_01.log then RoonServer_02.log, ect.) and searching for the keywords “[storage/directory] extracting”, usually the last extracting mentions in the most recent RoonServer log that say those keywords are the ones causing the issues. We typically use Notepad++ to open a few of the log files at the same time for easy search capabilities. You can find the folder in which the Roon Logs are saved using these instructions. Hope that helps.

Thanks,
Noris

Many thanks! Import is continuing. I keep you posted. Which is the best configuration to play audio?

Thanks,
Fred

Hi Noris, import is completed :slight_smile: Nevertheless I have a slight deviation regarding the overall number of albums between iTunes and Roon where I’m currently scrutinizing the issue. iTunes still counts more then Roon.

Another point. Do you have an idea why the xml from iTunes is not used? It would be great to get my playlist as well imported? Many thanks in advance.

Best regards
Fred

I would recommend compare number of tracks. Is it the same ?

Read this article and let us know if you have any other questions - https://kb.roonlabs.com/Importing_playlists#iTunes_Playlists

Regards,
Vova

Difference is 1962 titles less in Roon.

Hello @Fred_Schuchhardt,

Glad to hear that the import has completed successfully now! As for the difference in titles, is it possible that you have duplicates of the same files in your library? I would also check the Roon Skipped Files setting (https://kb.roonlabs.com/Skipped_Files) to see if there are any files that are listed as corrupt, I did notice quite a few other files that were unable to be imported in the diagnostics for your machine and that is possibly the reason why there’s a difference of 1,962 tracks.

Thanks,
Noris

Hello @Fred_Schuchhardt,

The Various Artists would show up due to the way our metadata services identified those albums. You mention that you have forced Roon to use your data, have you made this change in the Album Editor -> Metadata Preferences? You can access the Album Editor like this:

You can also read more about how editing in Roon works here: https://kb.roonlabs.com/Editing

As for your second question, what do you mean by “best output”? There are a few modifications you can do to have your music sound better such as using our DSP Engine (https://kb.roonlabs.com/DSP_Engine) to modify the bass, treble and mid-range sounds. The most important thing in my opinion is the quality of the music source.

I notice that you are using a lot of MP3s in your library which may not provide the best quality, we recommend using a TIDAL HiFi subscription (http://tidal.com/us/try-now) for FLAC and MQA tracks which provide better quality output than most MP3s. You can perform several other tweaks to your system by taking a look at the options listed on our Audio Setup Guide (https://kb.roonlabs.com/Audio_Setup_Basics).

I hope this answers your questions but if you still have more, just let me know.

Thanks,
Noris

Hi Noris, I don’t see the drop down menu as shown above? :slight_smile:

Hello @Fred_Schuchhardt,

You would need to right-click select the desired album prior to the drop down menu becoming visible. I believe that it is control + click on Mac OSX systems.

Thanks,
Noris

Ok, thanks :slight_smile:

I have set to take the album interpret from the file and I did a rescan but nothing has been changed. I checked again the settings and the changes have been lost. I did it again and pressed for sure the save button. Same result.

Hello @Fred_Schuchhardt,

Can you please provide a screenshot of the setting for the artwork you set in the Album Editor page and what you’re seeing after clicking save? I’m not sure why that would be happening.

Thanks,
Noris

First Picture from the Album where I want to take the Album artist from the file to change the current tag Various Artists/V.A. zbti the Original tag Various Artists:
Ohne%20Titel1
Second!shows the change in the Album-Editor:


Next picture shows again the status in the Album editor after the last save:

I hope it helps :slight_smile:

Is it possible to select only Albums where no cover is available according to Roon?

What is meant with TAG in Roon?

Many thanks.

Best regards
Fred

Hello @Fred_Schuchhardt,

Thanks for providing those screenshots. Hmm, I am wondering what the file tags list as the Artist for that album. Can you please post a screenshot of your file tags? This is the information saved on the file itself and can be accessed in the following method from within Roon:

Thanks,
Noris

Enclosed the Hardcopy:

BTW: If I switch off my screen while the computer/Roon is still running I have to restart Roon because I see just the window of Roon as follows:


Even I minimize or hide all windows Roon is not recovering the window.
Many thanks.
Fred

Hello @Fred_Schuchhardt,

I have created a GIF of how you can change the Album Artist from within Roon:

As for “ghosted out screen” you see after turning off the monitor, it is most likely due to your Graphics card and the OpenGL implementation of it. Some users have reported seeing improvements after updating their graphics card drivers. You can read more regarding this issue in the following threads:


I hope my explanations help but if you have any more questions just let me know.

Thanks,
Noris