Please keep in mind, it’s possible there’s no mention of Alan but a general reference to a Nucleus repair. I don’t want to get these guys in any trouble with our friend, @Alan_Wishnoff so let’s avoid speculation. 
In digging, there is something that says Attn: Wes but doesn’t mention Alan. Doing my sleuthing, I find the dealer in proximity to Alan. I am awaiting a response from them at this time.
Wes