Hi All,
Thanks for your patience while our team continues to investigate.
@Fergus_B you may also be encountering a similar, but different issue thats tied to large volumes of Various Artsits content leading to odd library counts. You can learn more about that here: Build 1392 through 1401: Album Covers Missing, Orphaned Tracks from Compilation Albums [Roon Investigating]
Our dev team will need a copy of a database of an affected user, @Snook you provided a specific example in reply to Connor, perhaps a copy of your database would prove helpful for the team, if you could please:
- Zip up your
RoonBackupsfolder (right-click it and select “Compress…”): - Submit the .zip file to us through our Database portal
Thank you!
@Mark_Apperly were you viewing Roon from your same windows machine, or from your mobile remote device? I see only your windows is updated to early access, while your remote is still on production. This may cause odd behavior - I’d be curious to know if updating all devices may help as @Kentaga_Kartadinata has mentioned.
We hope to have more information early next week. 