Lost Connection when RoonServer screen is off

Hello @Henrik_Richter_Schie,

Thanks for contacting support, I’d be happy to look over this issue with you. When you say you “lose connection” to the NUC, do you mean that the Audio stops playing and the Audio zone becomes inaccessible or that it completely stops responding? As others have mentioned, HDMI needs to have a powered on connection for it to detect an output source. Turning your TV off in this situation is akin to unplugging the HDMI cable as the “handshake” would be broken and the source would be lost. As others have said, I would take a look at the CEC settings, maybe also replace the HDMI cable in case it went bad. Also make sure to update Roon to the newest version if you have not done so yet.

Please also provide us a overview of your system setup using this document as a guide so that we can better assist you here:

Thanks,
Noris