My Roon core software is crashed everytime in windows 10

I installed Roon software last afternoon. When Roon read my directories, it cannot read them from 2477th album. Once it was crashed, my roon software cannot be run. My system has up to date windows update and graphics driver. What can I do for using Roon.

I’ve moved your topic to the support section of the forum.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.

Hi @Hyun_Suk_Kim,

I see you have created a more detailed support request so I’ve closed this one.