Nucleus One Constantly Rebuffering / Waiting on Server

[benjamin]

Hey @Keith_Winand,

We apologize for closing your thread! We wanted to check in and see how things were performing over the last few days?

Have you recently reinstalled RoonOS via the webUI? I’d give that a try next if you’re still having issues.

We’ll be on standby for your reply!

[Keith_Winand (Keith W)]

Welp, I would say the system is performing much better now that the background analysis is complete. While the system was still doing the analysis on the 84,000+ track I did experience periodic resets of the server every couple of hours. As I said, now that the analysis is done the system is performing well. Everything seems to me loading snappily and playback has been good.

My concern and something for the dev team to look into is why this is happening. I can’t believe I am the only one having this issue. Also, if I ever have to reload my library I will have to go through this again and will basically keep the app out of commission for a few day. I don’t think that is acceptable for $500 device.

Right now the background analysis is set to throttled but not sure what the optimal setting is for the One. Please let me know.

Thanks for the follow-up.

Keith

[CrystalGipsy (Resisting the flow!)]

You need to leave at least one core process free for Roons other activities. Not sure how many cores are available on the One as it’s not a powerhouse safe bet is one or two or just leave it throttled as new albums will just get done when idle.

You should not need to analyse the whole library again. Once done it’s done. If you’re restoring a database from a previous backup or machine it’s best to turn it off and on old machine do a backup, then on new machine turn it off, start restore and wait until it’s fully restored then it won’t start the analysis process again, as it will restore the previous analysis that was backed up with the database. But Roon being Roon if you don’t do it this way, it always triggers a reanalysis as soon as storage is seen and backup is adding files.

[Keith_Winand (Keith W)]

Thank you for the suggestions. I did change it to one core (out of four) as you are correct it really won’t need to do heavy work again.

To you second point, this issues started when I tried to restore a backup from my mac mini to the Nucleus One and there must been some issue with the backup because it triggered the Roon server to constantly restart. That lead to all the steps I went through as described above.

Good news it that after all that everything seems to be performing normally, for now.

Thanks,
Keith

[CrystalGipsy (Resisting the flow!)]

When you do a restore it does a full metadata update after adding the files back and if you didn’t have the background analysis speed to off it will also analyse them again. The metadata update takes all of one cores resources and this can cause the interface to be inaccessible, I and others have had this often recently during its regular metadata updates, this should not happen and we have a ticket in being investigated, part of what happened feels related to this as it exhibits similar symptoms, combine this with analysis which if you had set prior to a higher core count likely caused it to run out of juice.