I am also having problems with the volume not really changing things on my PS Audio Directstream.
I try to change it via my Samsung Galaxy Tab A tablet, and my Nexus 6 phone, and usually I can make the remote change volume, but the actual DAC does not. Then, sometimes, they do sync up. Very strange.
Hi @Seth_Godin1 —— Thank you very much for confirming this information for me. @B_Felt thank you for the feedback as well!
May I kindly ask you both to please verify / provide the following for me:
How is the PS Audio DAC being connected (i.e USB) and to what (i.e Core machine)?
Can you also drop us a screenshot of both audio settings tabs for the DAC (like the ones here), and confirm the model and firmware version of your DAC (as described here)?
We’ll be discussing this behavior with our team and our developers to look into this further. If you notice any patterns or reproduction steps for when this happens, please let us know, and I will report back and share our thoughts once I have some news. We greatly appreciate your patience!
I will see if I can get some screenshots later tonight, and try power cycling.
In the meantime, I am connecting to the PS Directstream via ethernet into their Bridge 2. It is Torreys firmware.
My Core is a Mac Mini, 2012 version, i7 quad core. Mac connects wirelessly to my router.
On the router I am using TP Link MC100CM (a pair of them) to isolate the ethernet, using a fiberoptic cable to break the ethernet connection.
So it is Mini—wireless----router----ethernet-----TP Link-----fiberoptic----TP Link----ethernet----PS Audio Bridge2.
The PS guys suggested I defeat DHCP and use static IP (this was to solve a different problem I was having ) but right now the unit is using DHCP and the music is flowing, just losing volume control periodically.
The PS Remote (like your TV remote) does work flawlessly for volume.
firmware on the PS is 1.8.8
my Mac is Sierra10.12.2
PS Directstream is RAAT audio device
crossfade 0 seconds
volume levelling No
phone is Roon 1.2 build 168 stable 32 bit
Core is v1,2 build 165 stable 64 bit
tablet is v1.2 build 168 stable 32 bit
not sure how to take a screenshot, Roon Server on the mac so the controls all appear on the Samsung tablet.
re power cycling, Murphy’s law is in effect and right now both the phone and tablet are working. I will power cycle when the problem comes back.
Volume freeze just occurred: The Samsung tablet control would move the volume up and down, but the actual PS Directstream did not respond. Power cycled, waited 30 seconds, now the tablet does control the volume again.