PDFs wont be open at the Samsung Tab

Support
1

The Update works.
Core on ROCK, Intel NUC i5
Windows 10 Notebooks (32 and 64 Bit)
Iphone 11
Samsung Tab S2 (Android 7.9

BUT
PDFs wont be open at the Samsung Tab anymore!!!
I can not imagine why this error is now appearing.
It worked with the release 528 a few hours earlier.

3

Hi @Rudiger_Birkemeyer,

What is the exact error you’re seeing? Can you please share a screenshot?

4

No error – it just does not load/open the PDF.

Disclaimer: I have only one album with an attached PDF (that I don’t read all the time) so I have to trust Rüdiger when he says it was working before.

Tested with: Samsung Galaxy Tab S2 (SM-T810) Android 7.0; Lenovo YOGA Tab 3 Pro (YT3-X90F) Android 6.0.1; Lenovo P2 (P2a42) Android 7.0 and none is working.

Nothing unexpected in the server log:

Server log 
04/23 03:00:55 Info: [library/albumdetails] Created album details screen for LibraryAlbum[642607, Christopher Herrick - Toccatas and Fugues]
04/23 03:00:55 Info: [library/albumdetails] 79004d5730303031383037343137, 79004d5230303032373033363535, 79004d5230303032373338333231, 3e014f1896d1d53a4e4790c0c0614756ff23, 3e013af0b8655a26a44489836bec55498daa, 3e0137b2cc84f8871640b6d5efcd6d1bc2e1, c80030303334353731333030303437, c80030303334353731313634333432
04/23 03:00:55 Trace: [dbperf] flush 0 bytes, 0 ops in 2 ms (cumulative 96668871 bytes, 46949 ops in 35172 ms)
04/23 03:00:55 Trace: [roonapi] [apiclient 10.110.100.1:56628] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-71,"seek_position":71}]}
04/23 03:00:55 Trace: [roonapi] [apiclient 127.0.0.1:58804] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-71,"seek_position":71}]}
04/23 03:00:55 Trace: [music/query] performing album query
04/23 03:00:55 Trace: [music/query] query returned 1 Sooloos.Broker.Api.AlbumLite(s)
04/23 03:00:55 Trace: [music/query] performing album query
04/23 03:00:55 Trace: [music/query] query returned 0 Sooloos.Broker.Api.AlbumLite(s)
04/23 03:00:56 Debug: GET /image/ecfaaaaa.png
04/23 03:00:56 Trace: [roonapi] [apiclient 10.110.100.1:56628] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-72,"seek_position":72}]}
04/23 03:00:56 Trace: [roonapi] [apiclient 127.0.0.1:58804] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-72,"seek_position":72}]}
04/23 03:00:57 Trace: [roonapi] [apiclient 10.110.100.1:56628] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-73,"seek_position":73}]}
04/23 03:00:57 Trace: [roonapi] [apiclient 127.0.0.1:58804] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-73,"seek_position":73}]}
04/23 03:00:58 Trace: [Yoga Tab3 Pro] [LowQuality 75.0x, 24/44 MP3 => 24/48] [PLAYING @ 1:14] Johnny Gill - Someone To Love
04/23 03:00:58 Trace: [roonapi] [apiclient 10.110.100.1:56628] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-74,"seek_position":74}]}
04/23 03:00:58 Trace: [roonapi] [apiclient 127.0.0.1:58804] CONTINUE Changed {"zones_seek_changed":[{"zone_id":"16016c889ef22538bb9ae7af93baf6c59751","queue_time_remaining":-74,"seek_position":74}]}
04/23 03:00:59 Debug: GET /auxfile/43032
04/23 03:00:59 Debug:     responding with 1273938 bytes
5

Same on my Tab S4. Nothing happens when you press “open file”. It used to work prior to the update. Oops.

8
1 Like
9

Same here, Samsung Galaxy Tab 10.

10

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