Playback Failure w/ High Resolution

[Ali_Shafai]

Billy Squire “Don’t Say No” & Iron Maiden’s “Dance of Death” both result in playback errors while the highest resolution available for each is selected. The following message is displayed and playback does not happen; ‘Stopping playback, too many failures’

However, those same albums play just fine in 16/44 resolution in Roon.

Finally, playing those albums at the highest resolution available for each respectively play just fine on the Qobuz app.

Thanks.

[noris]

Hi @Ali_Shafai,

Can you please provide your setup details?

I'm having a problem with Roon -- where do I report it?

How To Get In Touch With Roon Support If you’re having a problem with Roon and something isn’t working as expected, you’ll want to make a post in the #support category. To help our team resolve your issue, please make sure to describe the issue, and describe your setup: Describe The Issue When you start a thread in the #support category, Roon Support will need to know: What’s not working How often the issue occurs This could be “every time I start the app”, or “every time I click a certain b…

@Ali_Shafai

Billy Squire “Don’t Say No” & Iron Maiden’s “Dance of Death” both result in playback errors while the highest resolution available for each is selected.

Where are these files being stored? Are they on a NAS or on the local HDD of the Core? What resolution are they (DSD/DXD/192)?

[Jim_F]

Just for reference, it works OK here.

[Ali_Shafai]

So, the problem is no longer there! We can close it out.

I do wonder what may have been going on.

Thank you!

[noris]

Thanks for the update here @Ali_Shafai!
If the issues return, do let us know.