Is the affected network Zone connected with Ethernet or WiFi?
· Ethernet
Does the issue affect all file formats?
· The issue affects *multiple/all* file formats.
Does the issue happen with local library music, streaming service music, or both?
· *Only streaming* music is affected.
Please select the streaming service(s) with which you're encountering playback problems.
· TIDAL, Qobuz
Have you tried logging out and back in again to your streaming service in Roon Settings?
· Logging out and back in had no impact, the issue remains
Do you have an approximate timestamp of when the issue last occurred?
· Occurred within the last 15 minutes
What are the make and model of the affected audio device(s) and the connection type?
· KEF Wireless Ver 1
Describe the issue
Roon Rock, EERO Network, Connected via Ethernet output to KEF Wireless Version 1 Issue only involves playlists containing streaming tracks from different albums. Play stops after one track. Playlists using local library albums function correctly. Entire albums can be streamed, and two albums can be combined into a playlist which functions correctly.
Describe your network setup
Roon Rock, EERO network, ethernet connection, KEF Wireless
Hi @Steven_Smith,
Thanks for writing into us about this issue. This is a known issue that we’ve been working on a fix for. I’ll add this case to the in progress ticket to ensure that you are notified when a fix is released.
We anticipate releasing a fix into Early Access soon that should prevent this particular generation of KEF speaker from losing track of the position timer after one track.
We’ll post here once we have confirmation and an estimated release time. Thank you!
Just to keep any newcomers appraised - the next Early Access release will be releasing soon and will include a potential fix for this issue. Please keep an eye on the Early Access section for release notes.
I’m on build 1506. All looking good so far! Thanks again! I will report if anything goes awry but very happy for now!
Edit: EA build 1507 reporting: all fine. After nearly three months of suffering this problem very happy to be enjoying my setup like I used to. Thanks for addressing this issue. It means a lot and you are very much appreciated!