Asus RT-AC-3100 router running AsusWrt-Merlin (latest stable build).
Connected Audio Devices
This isn’t relevant, issue only occurs in Arc on my Pixel 6 Pro.
Number of Tracks in Library
NA
Description of Issue
When trying to play music on Arc with Qobuz I am getting an error, “Problem Communicating with Qobuz”.
I tried resetting Arc, signing out and back into Qobuz as well. This happens on the LAN as well as cellular. Qobuz works fine in the main Roon app and Qobuz also works in its native app. This just started happening with Arc. Local files play fine. This is only occurring with Arc.
I’ve been using Roon for a week or two now and I’ve been absolutely loving it. Also using it on my iPhone on the go, using Roon ARC. I’ve had no problems whatsoever, until now.
I’ve had to reinstall Windows on my PC. So before I did that, I created a Roon backup. Then I reinstalled Windows, and everything else. I set up Roon again on my PC, like I had before. Everything seemed fine, and exactly the way it was before. Set up Roon ARC again as well, I had to find my Core again, since that’s changed as well. Seemed easy enough. Then when I was playing music on Roon ARC on my Phone, all the music that was coming from Qobuz wouldn’t be played, it displayed the error “Problem communicating with Qobuz.” I tried fixing it when I came back home again, logged out of Qobuz on my Roon Core on my PC, closed Roon, opened it again, logged back in, closed it again, and restarted it. Nothing seems to fix this issue. I also tried relogging on my iPhone but still no fix.
Does anyone know how to fix this issue?
EDIT: tracks from Qobuz are playing just fine when I’m using Roon on my PC, it’s just Roon ARC on my phone that’s having issues.
Roon and Qobuz are suddenly not working for me too in Roon or in Arc. It’s not you. Qobuz seems to be working fine from its own app. On my Mac in Roon Albums show up under My Library, but not in Qobuz under Browse. Although most of the cover art is missing in Albums. This is the same on my iPhone and iPad.
Also, the error I’m getting says that it can’t find my network, though the network is fine. Everything works on the network, all other apps, except Roon. And, again, Qobuz loads fine from its own app. I’ve closed the app, started it again, powered off my iPhone, rebooted, restarted the app, still doesn’t work in Roon or in ARC.
