I have set the iTunes Media folder location in iTunes to store all the music files on my NAS (/Volumes/Multimedia/iTunes Librarys/NAS Master). I did a Library consolidation with iTunes and all my music files were copied to the NAS.
I copied the iTunes Library.xml file manually to this directory.
I have added the NAS network share to Roon and used the same directory (iTunes Librarys/NAS Master/) to add the NAS directory as a Storage and enabled “Import iTunes Playlists” option.
Unfortunately no playlists are imported (even though they seem to be in the .xml file).
Hi @Christopher_Zapf ----- Thank you for the report and sharing your feedback with us, sorry to hear of the troubles.
Moving forward, we usually see this kind of behavior when Roon is unable to resolve the pathways in the playlist’s XML file. Can you please perform the following:
Locate a single song that imported into Roon successfully that you know is also featured in the mentioned playlist.
Verify it’s file path by navigating to the content in Roon and choosing “View file info” from the “3 dot menu” next to the track.
Open up the iTunes XML and locate the same song that you’re viewing in Roon.
Thanks for the quick answer. From what I can tell, the paths match, assuming “%20” means “space”:
This is the file path within Roon:
/Users/Toffi/Library/RoonMounts/RoonStorage_3657fc686376948ab89b56b5f70bfd715688cb62/iTunes Librarys/NAS Master/iTunes Media/Music/Compilations/Chef (Original Motion Picture Soundtrack)/16 La Quimbumba (Live at el Jefe).m4a
Hi @Christopher_Zapf ----- Thank you for following up with me and my apologies for the slow response.
Moving forward, as per the request of our techs, I would like you to please dump us a set of logs using a command line flag as seen in the the instructions found here. The command line flag I would like you to use can be found below:
I wanted to let you know that our devs have identified a bug here and a ticket is currently open with the team to investigate further. Once I have some feedback from the team, I will be sure to update this thread accordingly. Your patience is very appreciated!
Hi @Christopher_Zapf ---- Touching base to let you know that a fix has been set into place and is pending our next release that should address this issue
Hi @Christopher_Zapf ---- Thank you for the feedback and I am sorry to hear that the new build has not yielded a change in behavior here. We definitely want to take a closer look into this for you.
Moving forward, I would very kindly like you to please perform the following:
Go into “settings” -> “storage” -> click the “3 dots” for the watched folder containing the playlists -> toggle “import itunes playlists” to OFF
Close edit window to apply changes.
Go into “settings” -> “storage” -> click the “3 dots” for the watched folder containing the playlists -> toggle “import itunes playlists” to ON
Close edit window to apply changes.
If the playlists are still unavailable…New Set of logs:
Following the instructions found here, launch Roon using the specified command line flag (see just below).
` -storagetrace`
After Roon has been launched with the command line flag, please send us a set of logs.
It actually seems like it just takes very long until the playlists show up. I did not catch yet how long it takes exactly, but it definitely takes +15 minutes after the storage scan has ended.
So I can confirm, it looks like the issue is somewhat resolved, even though it is a bit irritating that importing playlists take that long. Maybe some kind of playlist import status messages would be useful in the storage section.