Core Machine (Operating system/System info/Roon build number)
Lenovo Ideapad C340 Win10, Roon per august 6 2020 ( cant find build number), Lifetime subscription/trial 48 day left of 60 days trial by invitation from Roon after Trinnov -Roon demo
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Wifi from PC, players cabled to router, Toshiba USB hardisk DT 8440 4TB 62 000 tracks connected to Router Technicolor EPC3940L. Wifi quality 100 of 100 points by InSSIDERr Home, wifi speed 433 MBs, siting 8feet from an in direct sight of the Router
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
audio devices(by network cable: Trinnov Amethyst, Lindemann Network, Sonos Connecttbridge.
By Wifi: Chromcast audio i)
Description Of Issue
I cannot get the Remote app on Iphone 8 to work in a stable manner with Core in Lenovo Ideapad C340. In 9 of 10 attempts I find no connection, and if it connects but drops out and reconnect with few seconds interval. Network looks good. 99-100 of 100 score. Router EPC3940L
I notice that when the USB disk is inactive( Roon not doing anything in the background?- analysing scanning- I can connect better.
Today when I have not yet clicked in the USB drive from file explorer( drive sleeping/inactive, and ROON Storage “tab” says “drive is unavailable” ), then I could connect with the remote in Iphone 8, after starting the Remote 2 times, fisrt time it says "No connection#
I also note that Tidal never logs in at start up ,but log inn ok after a retry .
BUT, when I activate the USB disk connected to the Router ( by clicking on Z: drive ( Network disk)in File explorer the drive start up and Roos finds it and start to scan files, THEN the Remote connection is immediately lost, and trying to connection fails “lost connection”
It takes about 10.or 15 minutes to scan the USB drive, after that I am able to connect again, TODAY but not always. I closes the Remota and restarte aoptle of times i worked 4 times but not the 5th, I onlye got a white screen with black Roon Icion. 2 mor restarts ant i work adin.
Suspect ROON is not responding in time in on request from the Remote when it is busy with something, it is quite annoying to have to wait 15 minutes to play music, and I do not know it I am successful the next time.