Running on Mac Pro with OS Mojave 10.14.6. Latest Roon 1.6 Build 416
At least once a day, generally when I come home after being away, Roon taels me there is a focus problem. When I click on the Focus button, Roon promptly crashes and I have to relaunch. This happens every time Roon tells me there is a problem with my focus criteria. As Far as I know, I never use the focus feature, and this issue of daily crashes is getting a bit old. Otherwise, Roon is terrific. What do do??
Roon compatibile devices are connected via WiFI via an Orbi wireless system.
My devices are all Bluesound with latest firmware and software updates.
Hi Dylan… the on screen error that pops up tells me to adjust me focus criteria. I click on the focus button and Roon crashes. Next time it happens, probably tomorrow after I don’t use it overnight I will grab the screenshot.
Do you know the time that the crash occurred? If not, can you make note of the time the next time it happens and respond here? Once we have a timestamp we will enable diagnostics so the team can take a closer look.
Now that I have the timestamps, diagnostics have been enabled on your account. The next time your Core is active a diagnostics report will automatically be generated and uploaded directly to our servers
Once that’s been received, I’ll be sure to update this thread and pass the diagnostics over to the team for further analysis.
I almost always use the system from my MacBook Pro… in either the living room or bedroom. (That Mac moves from room to room). Have only seen the error on the laptop, because the MacPro is in my office and I don’t often listen to music there.Hope this helps. Your dogs should show something.
Thanks… further note… this morning at 7:41 (local time) while going through a playlist it just stopped at the end of a track and would not move forward. I manually hit the ‘next track’ button and it resumed… FYI
PS. Getting some music dropouts this morning. Music stops, then starts again. Happened a few times this morning… this is something new. Started at 7:14 local time. Sometimes it skips to next track. Playing FLAC files.
FYI. Mel