I subscribed to Qobuz today but Roon will not play Qobuz tracks.
After subscribing to Qobuz on their website and setting my credentials in the Services page in Roon, I can now see Qobuz material under the Roon Qobuz menu item, but when I click Play on any Qobuz track I get an error message, “This track is not currently playable from Qobuz.”
I can play Qobuz tracks in the Qobuz web player. I am also clearly logged in to Qobuz on Roon (else I would not be able to see their materia in Roonl) but just cannot get any tracks to play.
I have a Tidal subscription and never had this kind of problem with that service. Can somebody advise?
Can you try to add a Qobuz album to your Roon Library.
If that works see if you can play that album.
If you cannot add a Qobuz album to your library, go to Qobuz webbrowser (or app) and heart an album.
Go back to Roon - Settings - Services - Qobuz - synchronize now. Go to album browser to see if album appears in your library and if it does, try to play.
Maybe, just maybe, this can help to get you started.
@ged_hickman1 Great advice Ged, that fixed the problem. I logged out of Qobuz in Roon, rebooted my ROCK and then logged in to Qobuz in Roon again. I can now play Qobuz tracks and see streaming quality of Hi-Res 24-Bit / up to 192 kHz in the Qobuz services page.