Main: dCS Bartok> on the same switch. Further down the network and mostly not switched on with crashes KEF LS50w, Project Streambox Ultra, Auralic mini.
Number of Tracks in Library
Description of Issue
Roon is crashing on a regular basis. It is unpredictable when, and I cannot find a pattern.It is really a poor experience now. I have invested in a lifetime contract (I think since 2016) and a Nucleus. When it happens it takes upon to 5 minutes(!) for the system to be back. Which forces me to switch to the dCS app, which is not convenient but never crashes.
I do experience these issues since a year now.
How is your nucleus connected to your router? We’re seeing a fair amount of networking errors in your account diagnostics, not concretely connected to your crashes, but an important thing to note nonetheless.
What external devices do you have connected to your nucleus?
With that, I’m seeing that you’re close to hitting the limit on your internal music storage space on the device. This doesn’t directly relate to your crashes, but things can certainly start acting funny when you’re out of space in general.
I’d be curious to see if you run into the same issues on a fresh database. Steps to follow below:
Thanks Benjamin. Right now, the Nucleus is standing next to my main renderer in my music listening room. This is in the back my garden, which is approximately 75 meters of cable and three switches in between the nucleus and the router. So I can imagine that this is giving some errors. However, I do not have hick-ups or other bandwidth issues. I have a dedicated high-end switch, where only the Nucleus and the Bartok are connected, both with high-end CAT8 cable. Actually this is one of the mitigations I have tried to solve the frequent crashes. I use to have the Nucleus on the first switch close to the router. But even then I also had the crashes. Also when playing on the other renderers on the same switch.
What is better? The Nucleus close to the router (modem) or close to the renderer?
Also I did experience another crash on Sunday at 21:10 CET.
Thanks again Benjamin. So I will install the Nucleus again close to the Internet modem / router. Question: should I connect directly to the router or to the first switching the circuit. I always read that the built-in switches are not that good. The modem is the Gigabit connect by Ziggo (I think the manufacturer is Arris)
Take a look at the WebUI of your Nucleus - you’ll see only 5% left of 1848GB remains available. Removing files or getting a bigger SSD would certainly help with managing available space. You can check out this thread here on a more detailed step by step on replacing the SSD :