Report Roon Streaming Preferences Issues here

Looks like I too missed the single streaming service. I thought the feature was to offer the preferred resolution from those on offer from the streaming service you use i.e always playing the highest res version available of an album being played. Now i see this is not what it is…

Thank you for the clarification @Flachead - Roon already behaves in the way you’ve described for items that aren’t in your library. When playing items in your library Roon will default to the album you’ve set as the Primary Version in cases where more than one version is present. :+1:t2:

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Thanks Ged for your help!

Thanks Jamie for your reply!

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Can’t see it despite 3 reboots of the core!

@NPAL,
Can you confirm what Roon build number you device(s) are running, what those devices are, and what music service(s) are active in Roon?

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Just updated iPad app to 188 manually from the AppStore and everything works. Roon kept saying app was up to date. Thanks! Both core and app on 988 now. Tidal and Qobuz. Thanks.

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AH, but streaming content preferences doesn’t apply to the library! That’s a tragedy! Hope we can do that in the next update? Back to playing sticky fingers for now, sigh.

For library tracks where there are multiple album versions in your library … Roon will play the one you have selected as the primary album version.

Maybe I’m missing something but does this not achieve what you want?

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I added Qobuz months after I added Tidal. I am now manually making my Qobuz versions as primary. Jump on a plane to India and help me mate. Just kidding!

You guys are doing a great job. I am 56 years old and have been listening to music since I was 15. I installed Roon a year ago and the amount of new music it has suggested is mind boggling. I am now an avid Jazz fan and when I was in Boston recently my friends took me to a Jazz bar (Monkeyfish in Cambridge). Outstanding music and great food! You’ve got the algorithm absolutely right. Congratulations! Thank you Roon! I authorise you to now hike your subscription by 20%.

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That’s also my thinking (I’ve also only Qobuz subscribed).
But: My understanding is, that now I’ll have also the option to prefer Qobuz content over my local content. It seems, that my understanding is wrong…

The Versions tab has existed for a very long time, if there is more than one version of a release:

This one is what’s new. Did you update your remotes as well?

I guess this requires that you have a Tidal and Qobuz subscription because otherwise there is nothing to prefer

(from https://help.roonlabs.com/portal/en/kb/articles/streaming-content-preferences#What_It_Does)

I don’t think so


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Your understanding is wrong. Please read the release notes.

I have updated to the latest version but cannot find a place to select streaming preferences in the general tab. Using nucleus connected to Ethernet. Everything is working fine except this. Where do I go to select Tidal over Qobuz etc.

I believe you need to re-start your core

Hey gang!

Please remember that the remote you’re using also has to be on the latest build in order for the settings to appear. Many of the issue reports we’ve gotten have been due to mismatched builds across remotes or a lack of understanding of how the settings work Please read the Help Center article carefully :face_with_monocle: there’s a good chance that your answer is waiting for you there.

If you’ve done both of those checks and you’re still unable to see them shoot us a message here and we’ll help you figure it out. :v:t2:

@Fred_Imberman, I took a look at your diagnostics and it appears that only your Nucleus is running Build 988. All your remotes are still on Build 970. That’s why you’re unable to see the new settings. Please update your remotes and let us know if that worked.

I can’t see any changes either.

Have you updated your clients and rebooted your core server a couple of times?

No. Do I have to?

@Thomas_Wordehoff, Yes, see …

https://community.roonlabs.com/t/dont-see-new-streaming-content-preferences/205928/69?u=carl