It should be the global problem… Living in China and just found the same issue and it work several days ago…
Same here in UK as this is on local network it’s definitely something Roons side either server down or their cdn provider is having issues.os DDoS attack again. It was working over celllular yesterday afternoon as was gardening and using it.
Same here! I’ve been racking my brain trying to figure out what’s wrong.
ARC reports it hasn’t seen the core since yesterday. On the core, when testing ARC at first it worked, then after I checked again it didn’t. Tried changing Router settings. Didn’t work. Then I refreshed ARC in the core and got a new port #. I changed the port forwarding on my router and now the core says ARC is working, but the ARC app still can’t connect.
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While this is not the end of the world and not some mission critical system this clearly is some sort of server issue.
However a service such as this costing what it does, there should be some kind of fall over resilience designed into the infrastructure. It’s early days for arc and sure there will be teething problems.
That being said someone should have been dealing with this and not waiting for standard office hours if you are providing a system like this then there needs to be the necessary and proper back up to support it.
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Same here !!!
Maxxim ;(
and another user with the same problem
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Same issue.
Core reboot doesn’t help.
Same issue here as well.
Roon ARC status in Roon Core is “Ready” yet Roon ARC app on Android displaying “No Roon Cores found”
Same here, Sweden. Something wrong at Roon?
“Something went wrong” for me too. Also seeing “Poor connection”.
ARC has worked flawlessly until this morning. Neither a Roon core reboot nor a software restart has any effect.
Yes, same here, too - noticed it around 8am here in the UK.
ARC has been bumping along flawlessly for quite a while for me, too.
I did notice yesterday afternoon that I was asked to login to my account, in order to re-connect ARC via mobile, whilst I was outside of my network, but ARC worked fine after that for a an hour or so of use.
This morning and last night my Roon Core was working fine, and continue to be, but I’ve also been getting ‘Something went wrong’ followed by ‘Poor Connection - Retry’, eventually.
I am also a bit confused as any Roon server for ARC should only exist to update dynamic DNS records. In theory shouldn’t that mean ARC would work until my internet IP address changes? Guess Roon implemented it a different way. Hoping it gets fixed soon!
where’s the roon team?!
Not sure that this calls for such language in a community forum. Frustrating to be sure, yes.
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Same here Tokyo Japan.
Same problem here.
This is exactly the main problem of a centralized authentication.
Why is it so difficult to let the user specify the IP address of their roon core so that every user is able to listen to their music even if Roon server are offline/have problems?
Before creating this topic, I checked online and saw no complaints, therefore assumed the issue is with my setup.
Only after performing all the steps described in my initial post, initiating this topic and reading through all the replies and all the other later-on topics on the same issue, it is clearly not just me who is struggling! Wow.
Yet zero feedback from Roon team, almost one day after…
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Generally it’s because IP addresses can change randomly on most ISPs.
But also it allows for more analytics and monetization should they so choose.