Roon constantly drops the connection

Hi @connor -

I’ve done all this stuff before, but it was a while ago. I think I may still have a bootable USB around here. I’ll try to remember. What’s the difference between a bootable and an unbootable?

Hi @Dan_Schwartz,

A USB drive the ROCK can mount (for transferring and updating software). An external storage drive, for instance.

Thank you again for your patience.

I guess it’s time for me to admit I have no idea what I’m being asked to do,

In the meantime, the problem continues: I was just using the system, listening to Bach’s cello suites by Janos Starker on Mercury and suddenly the music stopped and it could no longer connect. Even when it reconnecte it still wouldn’t properly connect. Pic:

Dan, let’s try to do the memory test @connor suggested.

Take a look at the instructions on, under “Installation on Removable Media”. Do you think you can follow them?

If so, just let it run for a few hours (overnight would be best).

It finally came back up. We’ll see how long it lasts.


I finally have, after all this time, Memtest86+ on a USB drive. There are other things on it which I’d like to keep. Is that acceptable? But now I have no idea what to do.

I DL’ed Roon 2.0. I hoped that would solve the problem, but if anything it’s worse now.

Yes, I think other things can co-exist. Now run it and test your memory, as suggested above. Let us know what you see.

@Bill_Janssen I don’t get how to use this. Nothing will open. Maybe I DLed the wrong one.

I’ve never tried it myself, but the Web page says, “Reboot your computer and select the USB Drive in your Boot Menu.” That should do it.

@Bill_Janssen Doesn’t that assume that I have the program? For one I have a .iso, for the other I have an .exe. I can’t open either.

Dan, you can’t just download. You have to create a “bootable USB stick”. Since you’re using a Mac, follow the instructions under MacOS, which says to use balenaEtcher to create the USB stick.

@connor, perhaps you can provide more insight into this?

Bill, I believe I said above its been a long time since I did this.

I don’t know where you found anything saying 'follow the instructions under Mac OS". I got balenaEtcher but that’s as far as I’ve gotten.

I found this page MemTest86 - Creating a MemTest86 bootable USB Flash drive in Linux/Mac

But it’s late and I think I’ll start tomorrow.

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@Bill_Janssen I could use a suggestion about what will open an .exe on a Mac. The link for Wine is verboten!

Dan, ignore the .exe. Move everything you want to save off the USB drive to somewhere else. Then follow the instructions on the page you referenced yesterday. MemTest86 - Creating a MemTest86 bootable USB Flash drive in Linux/Mac

I’m not going to try to walk you through that – I’ve completely lost the context of this thread, I’m afraid. You’ll have to either follow those instructions, or take your Mac to an Apple Store and tell them you need the memory tested.

Waitaminnit… I’m testing the Mac’s memory?

As I said, I no longer remember what you were trying to do back in July. I thought you were working on this from @connor :

So he says “you can run on ROCK”. Doesn’t that mean on the computer running ROCK?

Hi, Dan. I see you are running Core on a NUC, not a Mac. Follow the instructions for a Linux machine, in that case.


I thought so. I’m controlling the NUC from my MAC.

This is REALLY frustrating. The instructions sort of suck. They don’t indicate very clearly which component they mean at any point.