Roon doesn't see my Roon Ready Devices in Zones

[benjamin]

Hey @Damon_Bramblett,

Thanks for the udpate! Sorry to hear the issue reappeared after restoring your previous database. As a next step, we’ll want to take a closer look at the specific backup you used, if you could please:

1. Create a fresh backup of your current database experiencing the issue
2. Zip up your RoonBackups folder (right-click it and select “Compress…”):
3. Submit the .zip file to us through our Database Issues portal

@Damon_Bramblett

Is there any way to get my play history, etc. back?

This sounds similar to a separate issue we’re currently working on. Take a look at this thread here and let me know:

"Time Listened Last 4 Weeks" is stuck at 0 minutes [Ticket In]

I have been using Roon for a few weeks now and, so far, I am really enjoying it. One issue I’ve noticed is that under “Recent Listening” it shows 0m and all my last four weeks of history are all at 0 minutes. It shows 0 minutes on my iPad, the Windows app, and on the Android app. Recent Listening was populated but at some point in the last few days all history (Last 4 weeks) reset to 0 and is not incrementing. My listening history seems to be fine and shows all the tracks I’ve listened to ba…

@benjamin

I would highly suggest hardwiring your Nucleus directly to your router via ethernet. This oftentimes solves a myriad of odd issues that pop up in regard to endpoint hiccups.

Were you able to give this a try as well? Thanks!