I’ve got rid of jRiver after subscribing to Roon so I cannot check it out myself but I think to remember that jRiver has the capability to store cover art in its own cover art folder (not besides or in tags of the actual audio files) > Cover Art - JRiverWiki.
When you say you’ve used “Fetch cover art” in jRiver that may have been what has happened - jRiver got a cover from an online service and stored it in this cover art folder which is no place to Roon to look into. If you check the jRiver wiki page mentioned above you may find a way to “move” those covers next to the files? You could at least give it a try for one or two albums to see if it would solve the issue you face.
Thanks Paul. I am waiting to hear back from Noris at Roon, who is looking at the wav files. SongKong LIte may indeed be very helpful – thanks for the tip. – David
U_gee, thanks for the input. This may be close to the truth. I have about 1300 albums. Maybe 70% of them come from my CD collection that I ripped 5 or 6 years ago. Since I first used Jriver, I suspect most of the cover art was fetched automatically by the program. I never pressed a button in Jriver to “fetch art” but I suspect that is how it happened. I still use Jriver to do meta tagging-- it is very good at that. After I’m done tagging I always use the “update files from library” feature, so whatever resides in Jriver (art, changed tags), is also embedded in the files. Whenever I do it this way, Roon always sees the art. – David
We looked at the files you sent and we’re seeing the cover art pulled in from the files, so that’s mostly good news – we just need to see why this isn’t happening for you.
Two questions:
First can you let us know the details of your setup? The details listed here would be a good start, especially regarding your Core platform and storage.
Second, just to confirm, can you show us a screenshot of what you’re seeing in the Edit Album screen, for the files you sent @noris? I just want to make sure I understand exactly what you’re seeing as we try to figure out why you’re getting a different result than we are with these files.
Mike - thanks, I will follow up when I get home this evening. I should note that in the “Edit album” page, about 20% of the time, the artwork appears in this page, and all I have to do is select it to resolve the issue. But as you will see, in the screenshots I will send , there’s no image to be found. Also, I am using Roon in Ubuntu Studio – it’s a new setup for me. However, I had been using Roon with Windows 10 from the beginning, and had the same issue. – David
Mike please forgive the Linux data dump, but this should have all the system info:
description: Desktop Computer
product: To Be Filled By O.E.M. (To Be Filled By O.E.M.)
vendor: To Be Filled By O.E.M.
version: To Be Filled By O.E.M.
serial: To Be Filled By O.E.M.
width: 64 bits
capabilities: smbios-2.8 dmi-2.8 smp vsyscall32
configuration: boot=normal chassis=desktop family=To Be Filled By O.E.M. sku=To Be Filled By O.E.M. uuid=C0C39BD1-5C6E-E711-BE2D-7085C2151BAC
Mike – Besides the Linux data dump below, I should mention that I play the files off of an internal SSD. Also, the problems I am describing here with the artwork were the same when I had the same hardware, but using Windows 10. Thanks. – David
Looking at the screenshots you provided, it appears that the artwork is showing, at least for that album. When you return to the main album page do you not see that artwork? If not, can you share a screenshot of this screen as well?
For any of the examples you shared, when you go to Edit Album, do you see no artwork at all?
Dylan — Ah! I can see the source of confusion. The artwork you see in my screenshots is not the cover for the album in question. Roon seemingly just picks some art from another album and uses it as a placeholder – in this case, Glenn Gould hunchbacked over his piano. That shot (and one other cover) is used repeatedly throughout my library. Note, for example, that Glenn is in both screenshots I posted, even though they are both different albums. And note that the “Edit Album” page contains no other choice than Glenn Gould. Hope that clarifies things – is there anything else I can provide? Thanks. – David
Can you share a screenshot of the folder structure in your storage location for the media? For one of the albums in the example above, please screenshot that folder including all of the files in the folder and the file path to this folder. Please see below for an example of what screenshot we are looking for:
Dylan – I’m on a Linux machine. Its file manager doesn’t work as neatly as Windows Explorer, but I think these shots show the structure. home\music\music is one library folder, and \music2 is the other. About 70% of my music files are in a big list, not contained in folders that represent albums – maybe that’s an issue. Also, I’ve used Roon since the beginning, and until 3 weeks ago, it was on a Windows 10 machine. The problem with cover art was exactly the same. I hope this helps. – David
This may be why you’re experiencing this issue with the cover art here. Does the art of Glenn Gould that you’re seeing in your library exist in the folder where the majority of your media sits? If so, can you try moving it out of that folder?
Dylan – thanks I will check it out tonite. That would explain why the issue has persisted across OS platforms. Here’s some related questions: Let’s say there is indeed a Glenn Gould jpg in the folder. Would Roon take that preferentially over album art that is in the wav files? Keep in mind, the wav album art is not even shown as a choice in the “edit album” tab. Also, there is a lot of album art in that big mass of files that is displayed correctly. What distinguishes them from the ones that are not?
But thanks for the suggestion. Let me look at the file for the Gould cover. – David
The cover that is used is the highest quality file. So if the Gould image is better quality than the embedded files, it will be used.
The best option here is likely to organize your media into folders by album. This will help Roon better identify your albums, including that artwork that is meant for each album.
Dylan, thanks. As it turns out, I am in the midst of a long-term project (hey I’ve got 16,000+ files!) to get them all in folders. Not originally motivated by this issue, but by the desire to include pdf liner notes in each one. So I’ll be killing 2 birds with one stone. In the short term, maybe getting rid of the Gould jpg will let Roon default to the art in the wav files. Hopefully. Thanks. – David
Hi I’m continuing a thread that I started earlier this year, with no satisfactory resolution – I’m adding a piece of evidence that may help. This is a screen shot of the Windows Audio properties pane – note that the thumbnail of the art is there. Yet Roon does not display it, and it is not in the “Edit album” tab in Roon to select. It does, however, appear in JRiver.
I notice that this is a WAV file. I seem to recall that metadata is handled in this format in a way that gives problems to some applications. Perhaps Roon is one of them?
I notice that you have dBpoweramp. Perhaps you could try using the file converter of dBpoweramp in a test. Convert some files into the FLAC format and see what Roon makes of them…
