Core Machine (Operating system/System info/Roon build number) Roon Nucleus doesn’t want to update to 1.8. Tried updating on my smartphone, either just sit there or starts, does nothing for 10 mins and goes back to previos screen OR starts update for approx 10%, sits there or restart, etc etc. Trie…

Have reinstalled Nuclues OS Tried multiple times to update Nucleus Core to v1.8 Same update failures. See Screen Shots Add images ![Screen Shot 2021-02-11 at 9.22.27 am|690x406](upload://eO1hca7p9Uit9yU6tVTNXZkA52X.png) ![Screen Shot 2021-02-11 at 8.38.55 am|690x477](upload://yCNQYbrFeDqHvehhOF…

Roon support just not listening or investigating. They keep asking try reinstall Nucleus OS (done that many times), try updating again (done that many times) Need to get them to look why we can’t update…

[image] Corey_Tai: Need to get them to look why we can’t update… Lot of their servers are overloaded right now. I would bet that’s the main reason. By retrying at a different time, you may have a better shot at getting this to work. Is that the ultimate solution? No, but fixing overloaded se…

I have been trying to give them the benefit of the doubt, but am getting pretty irritated. My phone auto-updated to the new Roon Remote software, which won’t recognize 1.7 and wants to force an update. Fortunately, my iPads didn’t auto-update, so I can still use 1.7 with them. But I am looking at…

@david_whitaker Have you actually updated your core to 1.8? When you say ‘this rollout is a train wreck’ is that your impression or your experience, can you be more specific? I and many others had no issues with the update although I acknowledge some users did.

There have been multiple reports across the Web of downloading issues and immediate operational bugs. It is particularly annoying to discover, as the owner of Roon’s own equipment, that they mucked up the downloading to their own hardware. I was referring to trying to update my Core to 1.8 - that’…

So you have a Roon Nucleus? I guess you have already tried reinstalling the os? Power cycling, taking the setup back to basics etc, all things I have used since 1983 as a commercial network engineer. I have an Intel NUC running Rock, iPad, iPhone and MacBook Pro, all updated first time with no issu…

Yep, did all of the above, plus checking network security settings, firewalls, etc. Roon Remote loads just fine – it’s just updating the Core on Nucleus that’s the issue. And, I would still think it was just me screwing up, were it not for the multiple reports by others. Oh, well — I’m sure it wi…

I hope it gets sorted out for you quickly.

Thanks. Not good that Roon’s own gear doesn’t update correctly…

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Roon Nucleus - cannot update to 1.8

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