First of all sorry for the huge delay in getting back to you. I have just moved house.
So I have 64bit roon server running on a 64bit win 10 Pro machine with 32gb ram, i7 9700k, RTX 2080ti and is connected to a netgear switch. The switch has a Drobo 5N2 connected to it and the switch is connected to my router.
This issue occurs only on my SOtM sms-200ultra and not other hardware like my Google home or Ipad speaker.
I have a yamaha CDS2100 that is connected to a yamaha AS2100 amplifier to Kef R700 speakers. The CDS2100 is a dac for my streamer but is a cd player. When playing CDs the popping noise goes making me suspect the sms-200ultra.
I know I haven’t been the best at relying myself but would love this to be sorted for xmas as I have guests over if possible. I know my Sotm streamer has a firmware update waiting that I will try later and report back on.
Hi @Paul_Whittaker ---- Thank you for getting in touch and apologies for the delay on our end.
Reading through your conversation with Dylan I have some additional questions to try and eliminate some potential variables here. Kindly see below.
This may be a silly question but I don’t see it mentioned anywhere here Since encountering this behavior have you rebooted all devices in your Roon setup?
If you use the SMS-200 + CD2100 zone outside of Roon with the same storage location etc do you notice any of the mentioned popping?
I understand that your storage location is the mentioned Drobo 5N2. During your troubleshooting have you verified how playback performs when content that is stored locally to your core machine is streamed to the SMS-200 + CD2100 zone?
Have you tried bypassing the SMS-200 temporarily just to verify what the experience is like without it in the chain of communication?
Due to the fact that you are using the SMS-200 my assumption is that the goal is to have the CD2100 being used a “network” based audio zone, so I understand how tedious this type of test can prove to be, particularly if you have to move stuff around. My recommendation would be to use another device, such as a laptop, to run Roon as a remote and mount the CD2100 directly to it via USB. This will mimic a similar setup but will replace the SMS-200 which is the goal of the test.
So it crossed my mind, I may have narrowed it down to a certain device but it could be the device itself. So I’m trying to get bubble upnp to work but can’t figure it out. I did notice this in the roon setting on my streamer though.
As far as we are aware, Yamaha does not advertise Linux support for devices with USB DAC inputs. The SOtM sMS-200ultra runs a variant of Linux as it’s operating system, which would explain the issues you are seeing.
I am unable to confirm with 100% certainty as Yamaha is not a member of our Roon Tested program, and thus we do not have the device on-hand to test with. However, we had members of the technical team do some research on the topic of Yamaha linux support, and there appears to be multiple collaborating reports of incompatibilities with Yamaha USB DACs and Linux. In addition, Yamaha themselves does not advertise Linux compatibility.
To put a close to the matter for other members looking for a solution. I took the opportunity to justify a DAC purchase. I am now an owner of a Chord Qutest and its working flawlessly. According to SOtM my streamer can work with my dac (yamaha) if I get the settings correct. I havnt tested this and won’t unless someone requests it.