so you know next will be
In order for Roonâs @support team to better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.
thank you but Iâm not doing that until Roon support states they are 100% confident that all such interruptions are caused 100% by local wifi issues.I really am not interested in doing this everytime the remote drops. I want to understand if the app is good or not. If the app is good I need a clear network specification that I can implement. If I have to troubleshoot this system everytime I play music that is too much
Chicken and egg they wonât be able to do that without knowing what your environmental isâŚ
you mean they canât be 100% sure their app is good without knowing my environment?
I see that one point I am making is being ignored. My music streams fine on wifi. @ged_hickman1 since you work in IT - Am I wrong in assuming that streaming is more demanding of the network than the remote?
No one can be 100 percent their app is good in all environments, thatâs computers for you. You can be confident it will work under given circumstances.
I work in it and you release code that is good enough, no one can test everything even if they had access to everything. Youâd need infinite time and money.
Aviation is one of the most closed loop regulated and tested environments, short code segments, known interfaces. Look at 737 max.
indeed. but I have the most banal network, one router and thatâs it. I would hope that maintaining a consistent connection between two wifi devices should be somewhat less complex than operating an airplane
Thatâs the context of my response.
but itâs not the context of my question 
Dan, is the machine running the Roon core using a wired or wireless connection to the router? If that was stated in the this post I missed it. It has been mentioned on this site that Roon does a lot of Network activity, if it is receiving and sending data all on wireless network the bandwidth could be used up and that would cause the issues you described.
If the core machine is wireless that would be the first thing to change. I had a robust Network in my home before I found Roon and have not had any issues. I use a variety of remote devices, including an IPAD and my android phone out in my shop 40 feet from the house and they work fine.
@Jim_F put this info in another post: Roon is moving significant amounts of data from your router to your core, back to your router, then to your end-points as well as to and from your control device(s) (visuals mostly).
That is a lot of traffic for all wireless network and that is why it is recommended the core machine needs a wired connection. If you already have that then I donât know what it could be.
No crashes with either my iPad which I use 98% of the time for my main system nor with my iPhone which I use when I run the whole house system. My set-up is rock solid.
You only have to do this in your ipad (/iphone), you do not need to reconfigure your wifi network itself
Dirk
Do you have Hifiberryos running?
I keep it open all the time on my ipad and iphone. You can have it on the startscreen and run it as a side by side app. This way you can open it by swiping from the edge and see whatâs playing and change tracksâŚall that without having to open roonâŚand it stays connected 
yeah that could be a solution, thank you. Iâm doing that sometimes, but most of the times I simply run a roon display in a chrome tab. since I have hifiberry I change tracks and control volume using the hifiberry remote; I prefer a physical remote rather than stabbing at a screen with my fingerâŚ
today, I donât even know why, I left the roon remote running on my ipad instead of a chrome tab with the roon display, and I was just so annoyed by its instability⌠hence this thread.
So, while there are ways to work around it, it doesnât change the fact that the roon remote needs drastic improvementsâŚ
However, I think your suggestion adds towards proving my point. If the hifiberryos is stable, why canât roon remote be stable, doing exactly the same thing, under the exact same environment? (I know, not exactly the same, but for this intended use the end result is the same - provide a useful interface for controlling the music)
Hint - maybe thereâs something wrong with the Roon remote?
And, just maybe, correlation is not causation. 
indeed. but sometimes strong correlations are sufficient to start taking measuresâŚ
since you seem knowledgeable, would you care to develop on why music streaming works, but the remote cannot keep a stable connection?
Presumably you are talking about using the remote as an audio endpoint?
Hi @DanMtsn â I appreciate you reaching out to us about this.
While there is a known issue under investigation with iOS devices where the Roon app is crashing in some circumstances, the behavior that youâre experiencing sounds a bit different.
As mentioned above, a detailed description of your setup will definitely help us better understand what might be happening here. While I understand that your other devices donât seem to be having any issues, this is not something that a vast majority of our customers are experiencing, so there are almost certainly environmental factors at play that are causing you to have a different experience.
Iâm not saying this to discount your report, or to say that there isnât a bug, but if there is a bug itâs not something that appears it most environments and so we need to understand more about it.
Some troubleshooting, starting with a detailed setup description, will definitely help get us on the right path to understand what might be happening here.
Thanks again for reaching out, Dan, and you have our apologies for the trouble.
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